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Privacy Policy

Effective Date

6 February 2026

Introduction

The Folio AI software, application, and digital platform (hereinafter referred to as "Folio") is provided by Quantus Labs Ltd ("we", "us", or "our"). We recognise the importance of protecting your privacy and the security of your business information.

This Privacy Policy explains how we collect, use, store, and protect information when you use Folio and its related services.

Quantus Labs Ltd acts as the data controller within the meaning of applicable data protection laws.

1. Information We Collect

Business and Account Information

When you create an account, we collect business-related information such as your business name, registration details, and business address. We also collect user account information, including your name, email address, phone number, and authentication details (which may include information received from social or third-party login providers).

Product and Catalogue Information

As Folio enables you to showcase your products, we collect product images, videos, descriptions, specifications, pricing information, product categories, and related metadata. Historical catalogue data may be retained, and changes made over time may be tracked.

AI-Generated Content

Our platform uses artificial intelligence to enhance product listings. In this context, we may process and store:

  • AI-processed product images (including background-cleaned or modified versions),
  • AI-generated product descriptions, specifications, marketing materials, and social media content.

For service improvement purposes, anonymised and aggregated training data may be derived from usage patterns.

Technical and Usage Data

To ensure secure and efficient operation of the Services, we may collect technical and usage information such as device identifiers, operating system, browser type, IP address, approximate location data, performance and error logs, and information about how you interact with Folio. Cookies and similar technologies may be used as part of this process.

Social Media Integration Data

If you connect your social media accounts to Folio, we may process relevant account details, sharing history, engagement metrics, and authentication tokens in order to enable content sharing, analytics, and interaction tracking.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and performing the Services
  • Creating, managing, and sharing product catalogues and showcases
  • Processing and enhancing product visuals
  • Generating and improving AI-powered content
  • Ensuring platform security and preventing misuse
  • Product development, troubleshooting, and performance analysis
  • Managing customer support requests
  • Sending marketing or informational communications where you have provided consent

3. Legal Bases for Processing

Your personal data is processed in accordance with applicable data protection laws on the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests (including service security, product improvement, and fraud prevention)
  • Your consent, where required

4. Data Sharing

We share your information only to the extent necessary to provide and improve the Services.

This may include:

  • Making your product catalogues and company profile visible to your customers or other third parties, subject to the privacy settings you choose.
  • Working with trusted third-party service providers for cloud infrastructure, AI processing, analytics, and payment services.
  • Sharing limited data with social media platforms when you choose to use social media integrations.
  • Disclosing information where required to comply with legal obligations, protect our rights, or prevent misuse of the Services.

5. Data Security and Retention

We implement appropriate technical and organisational measures to protect your data. All data transmitted through the application is protected using encryption (TLS) and securely stored on Microsoft Azure cloud infrastructure.

  • Data related to active accounts is retained for as long as the account remains active.
  • Data associated with closed accounts is deleted within 30 days.
  • Backup data is retained solely for technical and security purposes and for no longer than 90 days.
  • Anonymised analytical data may be retained indefinitely.

6. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal data
  • Request deletion or export of your data
  • Close your account
  • Opt out of marketing communications

You retain control over AI-generated content. You may edit or delete AI-generated images, videos, or text content at any time.

7. Children's Privacy

Folio is not intended for individuals under the age of 18, and we do not knowingly collect personal data from individuals under 18.

8. International Data Transfers

As our Services are provided globally, your data may be transferred to and processed in countries outside your country of residence. Appropriate technical and legal safeguards are implemented to protect such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notifications, email, or announcements on our website. Continued use of the Services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Quantus Labs Ltd

Email: info@quantuslabs.ai

Web: www.folioai.com

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